Privacy Policy

Last updated: 24 February 2026

1. Introduction

Welcome to Havn Renovations (“we”, “our”, “us”).
We are a UK‑registered limited company committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.havn.ltd or otherwise interact with us.

By using our website or contacting us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Submit an enquiry or quote request via www.havn.ltd

  • Fill out a contact or booking form

  • Email or call us

  • Request renovation services

  • Arrange a consultation or site visit

This information may include:

  • Name

  • Email address

  • Phone number

  • Address or project location

  • Details related to your renovation project

2.2 Automatically Collected Information

When you visit www.havn.ltd, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Time, date, and duration of your visit

  • Referring websites

We may use cookies or similar technologies to enhance performance and user experience.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotes and deliver renovation services

  • Coordinate and update you on project work

  • Improve our website and services

  • Send updates or marketing communications (only with your consent)

  • Detect and resolve technical or security issues

  • Comply with legal and regulatory requirements as a UK limited company

We do not sell your data to third parties.

4. Legal Basis for Processing (UK GDPR)

As a UK‑registered limited company, we process personal data under the UK GDPR on the basis of:

  • Consent — when you voluntarily submit a form or request

  • Contract — to prepare quotes or provide services

  • Legitimate interests — for service improvement or business operations

  • Legal obligation — to meet accounting, tax, and regulatory requirements

5. Sharing Your Information

We may share your information with:

  • Website hosting or email service providers

  • Trusted subcontractors required for delivering your project

  • Accountants or legal advisers supporting our business operations

  • Regulatory authorities when legally required

All third parties must protect your information and may only use it for legitimate business purposes.

6. Cookies and Tracking Technologies

Our website www.havn.ltd may use cookies to:

  • Enable essential website functions

  • Analyse traffic and usage patterns

  • Improve user experience

You may adjust or disable cookies in your browser settings.

7. Data Retention

We retain personal data only as long as necessary to:

  • Respond to your enquiries

  • Deliver any agreed services

  • Comply with our legal obligations as a limited company

When no longer required, data will be securely deleted or anonymised.

8. Your Rights Under UK GDPR

You have the right to:

  • Access your data

  • Request corrections

  • Request deletion (where appropriate)

  • Restrict or object to certain uses

  • Withdraw consent at any time

  • Request a copy of your data

To exercise these rights, use the contact details below.

9. Security

We implement reasonable technical and organisational measures to protect your data.
However, no digital system is completely secure.

10. External Links

www.havn.ltd may contain links to external websites.
We are not responsible for their content or privacy practices.

11. Contact Us

If you have questions or wish to exercise your data rights, contact:

Havn Renovations
Website: www.havn.ltd
Email: sam@havn.ltd